Medical Home Family Evaluation Survey

The recommended measurement tools for evaluating a team’s successful integration of Medical Home into their clinical practice are the Medical Home Index and the Family Survey of the Perception of Medical Home. The Medical Home Index is a measure of the practice’s perception of themselves. The Family Survey is a measure of the parents’ perception of the practice. Only obtaining both viewpoints gives the triangulated view.

Evaluating their progress by periodically repeating the Medical Home Index will quickly show teams their enhanced scores in areas such as having a quality improvement process in place, learning from parent partners, knowing who their population of CYSHCN are, having a developed care coordination capacity, and offering visits which are better planned and more family-focused. A look at the MHI also builds the team’s vision for where they want to be as a medical home, and thus where they want focus next.

The Medical Home Index can be downloaded from http://www.medicalhomeimprovement.org/