Two Change Concepts and potential strategies for Culturally Competent Care:

1. Determine and incorporate relevant cultural healing traditions and beliefs into patient care and communication.

• Elicit patient/family’s health beliefs and use of complementary and alternative medicine therapies during primary care visit.
• Perform assessments of patient/family self-management knowledge, supports, and barriers to good health.
• Use expertise from the community to educate providers and staff about cultural norms and values.

2. Prepare families to be engaged, empowered and educated so they are active partners in their child’s care.

• Provide translated/interpreted informed consent.
• Use a care and treatment plan that is agreed upon and includes input from patient/family.
• Assess parental satisfaction with self-management materials.
• Include family input on teams working to tailor self-management tools.
• Provide all health materials and programs in a culturally and linguistically appropriate manner.
• Review and adapt existing translated material (e.g., asthma self-management plan) for use by communities served.