When care is provided in a way that is culturally competent, it is both safer and more effective.
The challenge before us is how best to create a healthcare system in which all children receive care that is safe, effective, efficient, timely and family centered, regardless of background or cultural differences. What practical changes in processes can make healthcare providers and the systems in which they work more effective in responding to the needs of diverse children? And how can health care delivery organizations track their progress?
This report describes our initial efforts to answer these questions, and provides recommendations and findings from early pilot test results.