World Congress Patient Engagement Summit banner
 

Featured Toolkit:

Next Steps: A Practitioner's Guide For Themed Follow-up Visits For Their Patients to Achieve a Healthy Weight
Next Steps: A Practitioner's Guide For Themed Follow-up
Visits For Their Patients to Achieve a Healthy Weight

Toolkit for Providers Serving Children with Hearing Loss

Tip #7: Schedule Follow-Up Appointments after Newborn Hearing Screening before the Family is Discharged from the Birth Hospital
 

What We Learned:
• Some families of children that “referred” after newborn hearing screening were leaving the birth hospital without a follow-up appointment.
• The need to re-contact the family after discharge to set up the appointment introduced an additional step at which families could be lost-to-follow-up.
• Families discharged at nights, weekends and on public holidays were particularly likely to leave the birth hospital without an appointment.

What We Did:
• Developed a process whereby families received a follow-up appointment (either for a re-screen or a diagnostic audiologic evaluation, depending on protocol) before discharge from the birth hospital.
• Tested use of on-line appointment systems that could be accessed out of office hours.

Questions for My Practice:
• Are families in my practice getting follow-up appointments for either hearing re-screens or diagnostic tests before they leave the birth hospital?

Changes to Try in My Practice:
• Work with the birth hospital to ensure families get follow-up appointments booked before they leave.
• Test use of on-line appointment systems, especially for out-of-hours discharges.


<< Home

< Previous Tip     Next Tip >

CAN DO Playbook - Click to get started

Check Out Our Blog:
The Improvement Quotient - A NICHQ Blog

Join Us Here:

NICHQ on FacebookNICHQ on YouTubeNICHQ on TwitterNICHQ on LinkedInNICHQ on PinterestGoogle+

 



Get Our Newsletter:

Sign up for our monthly email and never miss a thing.
 

Make a Donation:

Support our work to improve children's health.