Cultural Competency

Cultural Competency Resources

» Reducing Racial and Ethnic Disparities:
Quality Improvement in Medicaid Managed Care Toolkit

This toolkit details the experiences of a collaborative workgroup of Medicaid managed care organizations, Improving Health Care Quality for Racially and Ethnically Diverse Populations. The workgroup was directed by CHCS and funded by the Robert Wood Johnson Foundation and The Commonwealth Fund. From 2004 to 2006, 10 Medicaid health plans and one state primary care case management program worked together to develop new ways to identify members of racial and ethnic subgroups in their enrolled populations, to measure the gaps in their care, and to explore ways to reduce disparities and improve overall health care quality.

» Health Research and Educational Trust Updated Toolkit for Collecting Race, Ethnicity, and Primary Language Information from Patients

This online toolkit provides information on how to collect data accurately and use it effectively. It provides case studies, self-assessment tools and staff training information.

» National Center on Minority Health and Health Disparities

Part of the National Institutes of Health, the National Center on Minority Health and Health Disparities website provides information on its programs, conferences and strategic plan.

» The Center for Cultural Competency at UMDNJ

University of Medicine and Dentistry of New Jersey's Center for Cultural Competency provides information for patients, health care providers, students, educators and researchers on the topic of cultural competency.

» National Standards for Culturally and
Linguistically Appropriate Services in Health Care

This Office of Minority Health site provides the 14 standards for culturally and linguistically appropriate services. It also has links to the executive summary and full final report published in 2001.

» National Center for Cultural Competence

Part of the Georgetown University Center for Child and Human Development Univeristy Center for Excellence in Developmental Disabilities, this site provides a resource database and further links in the field of Cultural Competence.

» Office of Minority Health

Part of the US Department of Health and Human Services, the Office of Minority Health works on protecting and improving the health of racial and ethnic minority populations.

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