Career Opportunity: Human Resources Manager

Organization Overview 

The National Institute for Children’s Health Quality (NICHQ) is a mission-driven nonprofit dedicated to driving dramatic and sustainable improvements in the complex issues facing children’s health. We provide deep expertise in building and managing effective change strategies that align partners and engage participants to achieve better outcomes for children’s health. At the heart of what motivates us is the belief that children and families deserve better systems and supports so that every child achieves their optimal health. Because of this belief, addressing social determinants of health, eliminating health disparities, and achieving equity are central to our mission. We believe that by creating a culture of diversity, equity, and inclusion, we will similarly foster greater strength and resilience within and beyond the organization.

Position Overview 

The Human Resources Manager is an internal service provider to all employees. The primary responsibilities of this position are to manage all human resources operations and processes, including recruiting and onboarding, benefits administration, performance management, staff manual maintenance, leave management, and identifying and facilitating training opportunities. The Human Resources Manager is a partner to colleagues to ensure that organizational needs in these areas are well-defined and met in the most efficient and cost-effective manner possible.

Salary: Commensurate with qualifications and experience 
Career Level: Experienced
Status: Full-Time, Employee
Education: Bachelor’s degree and PHR or SHRM-CP certification, or equivalent in experience
Reports to: Chief Operating Officer

Position Responsibilities

  • Manage the end-to-end recruiting process
  • Manage employee benefits administration
  • Responsible for performance management across the organization
  • Actively participate in the development and improvement of HR policies, guidelines, procedures, and employee and management tools; write policies, guidelines, and procedures, create forms, gain approval, and implement thoughtfully and thoroughly
  • Support COO in providing HR guidance, coaching, and support to managers and personnel; identify management training and coaching opportunities
  • Gather and analyze staffing data to identify trends, report to leadership, and recommend actions to maximize positive trends and reverse unfavorable trends

Position Qualifications

  • 5+ years of experience in non-profit human resources, performing the following functional processes: benefits selection, implementation, and administration; recruiting and staffing; and local and federal compliance. Additional experience in compensation, training, and development, and employee relations is desirable
  • 2+ years of experience supervising operations and administrative staff
  • Bachelor’s degree and PHR or SHRM-CP certification, or equivalent in experience
  • In-depth knowledge of state and federal employment laws and mandates
  • Exercise sound judgment and make decisions independently when necessary; the ability to be innovative
  • Excellent organizational and time management skills, with the ability to handle multiple tasks and details in a fast-paced, evolving environment
  •  Ability to collect, analyze and summarize data and to prepare clear and concise reports
  • Expert computer skills, specifically in Outlook, Microsoft Word, Excel, and PowerPoint
  • Commitment to children’s health and interest in a systems approach to improvement

To Apply 

If you have trouble accessing the online application, please email

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NICHQ is committed to increasing the representation of people from culturally and linguistically diverse backgrounds in our workforce and to valuing and embracing their skills, perspectives, and experiences for the benefit of our mission. NICHQ is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.