Quality Improvement 102
The next step in understanding how change leads to improvement.
Building on Quality Improvement 101, this interactive course provides further insight into the quality improvement best practices needed to create effective change. The course reviews the concepts covered in QI 101, and then gives direction on how to test improvement ideas and increase their impact and effectiveness. Lessons and exercises provide examples of best practices and offer direction on moving from one PDSA cycle to another. The course is the next step in gaining the knowledge to create a real culture of change that fosters improvement for all.
This course is best taken on a computer. Some functionality may be limited on mobile devices.