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Better Conversations Save Lives

“When I was sick, I was scared. I was scared I was going to lose my baby and my home. If someone had talked to me differently—if they had been honest with me about my condition and treatment, if they made sure I didn’t feel judged and offered me help—things might have gone differently. I would have been more honest; I would have gone to my appointments and gotten the help I needed. But I was just too scared.”

- Samantha, parent partner for the National Network of Perinatal Quality Collaboratives 

Samantha, a mother and survivor of opioid misuse, illustrates why centering conversations around families’ needs and experiences can change health outcomes. Keep reading for resources and ideas on shifting conversations about breastfeeding, safe sleep and patient-provider care.

Asian girl listening

Listen and Learn, Don’t Dictate

Telling mothers to breastfeed isn’t enough. Pausing and really listening lets mothers share the real challenges they face. Once health professionals understand those challenges, they can provide individualized, realistic support. That’s why we’re devoting an upcoming webinar to helping health professionals have these meaningful conversations.

Interested in making the webinar as valuable as possible? Complete our survey on the challenges you’ve heard mothers share. And be sure to sign up for our mailing list to receive the webinar announcement. 

Healthy little boy in a grad costume

Improve Education, Change Outcomes

Families face so much confusion about safe sleep practices, from conflicting public images to contradictory online articles. Better education through supportive conversations can help prevent thousands of infant deaths a year. NICHQ’s safe sleep video quiz, How Safe Sleep Savvy Are You?, is a teaching tool to inspire those conversations so health professionals can address the confusion and save babies.

View the video

Interested in more safe sleep conversation strategies? View this article on building trust and addressing disparities.

Two little boy accountants

Tap into Family Advisors

The more pediatric practices know about the families they serve, the better their services will be. A patient and family advisory council, PFAC for short, brings patients and providers together to engage in conversations around improving service delivery. This article gives you four steps to get started.

Let's Work Together

Are you interested in using these change ideas to improve children’s health in a population, state or healthcare setting? Contact NICHQ to discuss our services that support: 

  • Strategies for identifying partners and getting buy-in
  • Tools used to track data and enhance collaboration 
  • Training on methods to support a culture of improvement 

From supporting individual organizations to national programs, NICHQ’s vast change management experience helps us customize the best solution for you.

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Stay Informed

Join our email network of healthcare and public health professionals, parents, providers and stakeholders who drive transformative change in the systems impacting children’s health. We’ll send you expert opinions, invitations for free webinars and tools that support quality improvement. Together, we can help every child achieve their optimal health.  

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